Terms of Service

Our Terms of Service outline the rules, guidelines, and agreements for using Subsecute's subscription management platform.

Read the Full Terms of Service

Browse by Section

Account & Eligibility

Who can use Subsecute, account creation, and keeping your credentials secure.

KYC & Identity Verification

Identity verification requirements, documents needed, and regulatory compliance.

Wallet & Funding

How your NGN and USD wallets work, funding methods, limits, and balance responsibilities.

Card issuance, usage restrictions, transaction failures, and card termination policies.

Subscription Management

How auto-funding works, renewal failures, cancellation policy, and your responsibilities.

Airtime, data, cable TV, and utility bill payment processing and policies.

Processing fees, cancellation fees, currency conversion, and third-party charges.

Gift Links & Shared Plans

Creating gift links, shared subscription plans, and responsibilities for owners and members.

Liability & Disclaimers

Disclaimers, limitation of liability, indemnification, and intellectual property rights.

Dispute Resolution

Informal resolution, mediation, arbitration, governing law, and time limitations.

Complaints Handling

How to file a complaint, resolution timeframes, and escalation procedures.