Fees & Charges
12.1 Processing Fees
Subsecute charges a processing fee of 7% to 8% on transactions processed through the Platform, including but not limited to subscription funding, currency conversion, and bill payments. The applicable rate will be clearly displayed before you confirm any transaction.
12.2 Cancellation Fee
A fee of 5% of the subscription value is charged when you cancel a managed subscription through the Platform. This fee represents a genuine pre-estimate of administrative, processing, and partner costs including exchange rate hedging and notification services.
12.3 Third-Party Fees
Additional charges may be imposed by third parties, including but not limited to: your bank (for wallet funding), card networks, merchants, or billers. These fees are not controlled by Subsecute and are your sole responsibility.
12.4 Fee Changes
We reserve the right to modify our fee structure at any time. We will provide at least fourteen (14) days' notice of any fee increase via email or in-app notification. Your continued use of the Service after such notice constitutes acceptance of the revised fees.
12.5 Fee Transparency
All applicable fees, including the exchange rate and total cost, will be presented to you for review before you confirm any transaction. By confirming a transaction, you authorise the deduction of all applicable fees from your Wallet.
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