Communications & Notifications
How and when we contact you, including email and push notification channels.
We send you communications through the following channels:
Email Notifications
- Email verification — sent when you create your account (required)
- Password reset — sent when you request a password reset (required)
- Subscription renewal reminders — sent 3 days before a subscription is due for renewal
- Transaction confirmations — sent after each transaction
Push Notifications
- Transaction alerts — real-time notifications for wallet and subscription transactions
- Subscription reminders — reminders for upcoming subscription renewals
- System updates — important updates about the Service
You can manage your push notification preferences in your device settings. Transactional emails related to your account security (verification, password reset) cannot be opted out of while your account is active, as they are necessary for the operation of the Service.
Cookies & Tracking Technologies
Subsecute does not use cookies, web beacons, pixel tags, or any other browser-based tracking technologies.
We do not use any third-party analytics or advertising trackers.
Children's Privacy
Subsecute is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.
If you believe that a child under 18 has provided us with personal data, please contact us at hello@subsecute.com and we will promptly delete the data and close the account.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this page.
- For material changes, we will notify you by email or through an in-app notification at least 14 days before the changes take effect, except where a shorter notice period is required to comply with a legal obligation or regulatory directive.
- If the changes involve new processing of sensitive data or a new purpose for existing data, we will seek your explicit consent before applying those changes.
We encourage you to review this Privacy Policy periodically. Your continued use of Subsecute after the effective date of a revised policy constitutes your acceptance of the changes.
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria.
Contact Us
For any enquiries, contact us at hello@subsecute.com